The audit revealed significant barriers in your appointment booking process, preventing AI agents from successfully completing the task. This could lead to lost bookings and frustrated customers who cannot find available slots.
Update your bot protection settings to allow verified AI agents, ensuring they can access your site without interruptions.
Improve the visibility of available appointment slots to reduce confusion during the booking process.
Simplify the booking steps to make it easier for users to complete their appointments without repeated clicks.
Clicked on appointment buttons multiple times without finding available slots.
· The appointment booking process is unclear due to lack of available slots and repeated button clicks leading to no progress.
Exactly what an AI assistant did when it tried to “book an appointment” on your site.
A screen recording of the AI agent working through your website in real time.
The interactive HTML version of this report includes a full video recording of the agent's walkthrough.
Once the blockers above are fixed, re-run this same scenario to confirm agents get through — then move on to the next ones.
Confirm that AI agents can now successfully navigate the booking process without interruptions.
Ensure that automated reminders are sent to customers after booking to reduce no-shows.
Gather insights on user experience to identify further improvements in the booking process.
Upload this PDF to ChatGPT, Claude, or any AI assistant and ask it to explain the findings and what to do next — it will walk you through every detail in plain language.