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UsableByAI
Agent-Ready Audit

Can AI agents use your website?

nyc-dental-clinic-b.example
Scenario: book an appointment July 7, 2026
34 out of 100
Blocked — the scenario is mostly or fully impassable for AI agents.
Scenario failed
Prepared by UsableByAI · usablebyai.com
At a glance

What this audit found

The audit revealed that your website's appointment booking process is currently blocked for AI agents due to unclickable elements covered by overlays. This means potential customers using AI assistants cannot complete bookings, which could lead to lost appointments and revenue.

Priorities

The 3 most important things to do

1

Allow AI Agents

Update your bot protection settings to allow verified AI agents to access your site.

2

Fix Overlay Issues

Identify and resolve the overlays that are blocking key booking elements.

3

Test Booking Process

After making adjustments, re-test the booking process to ensure it is accessible.

Score details

How the score breaks down

Task completion 0 weight 30%
Scenario path clarity 50 weight 15%
Content and business clarity 60 weight 15%
Form and interaction usability 30 weight 15%
Accessibility and DOM readability 40 weight 10%
Technical reliability 50 weight 10%
Trust and machine-readable signals 70 weight 5%
Findings

What blocked the agent

High priority step 11

Unclickable elements due to overlays

The elements required to proceed with booking an appointment were covered by a modal or overlay, preventing interaction.

Screenshot of step 11
Where the agent got stuck — step 11 of the walkthrough
High priority step 15

Unclickable elements due to overlays

Another required element was also covered by a modal or overlay, preventing interaction.

Screenshot of step 15
Where the agent got stuck — step 15 of the walkthrough
Notes

Other observations

· Multiple elements were unclickable due to overlays, which hindered the ability to proceed with the booking process.

· The agent hit the 20-step limit before a natural finish.

Walkthrough

The agent's journey, step by step

Exactly what an AI assistant did when it tried to “book an appointment” on your site.

1
The 'BOOK ONLINE' button is the next step to book an appointment.
Clicked element [f0-9] → ok
2
Navigating to the contact page may provide more information about booking an appointment.
Clicked element [f0-8] → ok
3
Proceeding to the online booking system to schedule an appointment.
Clicked element [f0-9] → ok
4
To proceed with booking an appointment through the available link.
Clicked element [f0-31] → ok
5
Attempting to access the services page for more options to book an appointment.
Clicked element [f0-4] → ok
6
To proceed with booking an appointment online.
Clicked element [f0-16] → ok
7
To proceed with booking an appointment through the alternative 'BOOK ONLINE' link.
Clicked element [f0-11] → ok (via coordinates fallback)
8
Selecting 'New Patient' option to proceed with booking an appointment.
Clicked element [f0-1] → ok
9
To explore more appointment options.
Scrolled down the page → ok
10
To reveal more appointment options or interactive elements.
Scrolled down the page → ok
11
Selecting an appointment type to proceed with booking.
Clicked element [f0-5] → error: locator.click: Timeout 8000ms exceeded. (element is likely covered by a modal/overlay or not clickable — close the overlay or choose another element)
12
To reveal more interactive elements or options for booking an appointment.
Scrolled down the page → ok
13
To reveal more appointment options or interactive elements.
Scrolled down the page → ok
14
To reveal more options or elements on the page that may allow me to proceed with booking an appointment.
Scrolled down the page → ok
15
Selecting an appointment type to proceed with booking.
Clicked element [f0-6] → error: locator.click: Timeout 8000ms exceeded. (element is likely covered by a modal/overlay or not clickable — close the overlay or choose another element)
16
To explore more of the page for potential clickable elements.
Scrolled down the page → ok
17
To explore more of the page for potential interactive elements.
Scrolled down the page → ok
18
Continuing to explore the page for any accessible elements or options.
Scrolled down the page → ok
19
Attempting to close any potential overlay that may be blocking further actions.
Closed an overlay → ok
20
To explore if there are any additional interactive elements or options available for booking an appointment.
Scrolled down the page → ok
Final page state
The last thing the agent saw (step 1)
Video

Watch the agent's walkthrough

A screen recording of the AI agent working through your website in real time.

The interactive HTML version of this report includes a full video recording of the agent's walkthrough.

Recommendations

How to become agent-ready

Overlays blocking booking elements
Customers using AI assistants cannot complete their bookings, leading to lost appointments.
Fix: Review and adjust the design of overlays to ensure they do not cover essential booking buttons.
Limited accessibility for AI agents
If AI agents cannot access your booking system, you miss out on potential customers who prefer using these tools.
Fix: Implement Web Bot Auth in your bot protection settings to allow trusted AI agents.
Long booking process with unclickable elements
A frustrating booking experience can drive customers away, resulting in fewer appointments.
Fix: Simplify the booking process and ensure all elements are easily clickable.
Going further

Your next run

Once the blockers above are fixed, re-run this same scenario to confirm agents get through — then move on to the next ones.

Not sure what something in this report means?

Upload this PDF to ChatGPT, Claude, or any AI assistant and ask it to explain the findings and what to do next — it will walk you through every detail in plain language.

Want this report for your website?

An AI agent walks through your most valuable scenario — booking, quote, contact — and shows exactly where it succeeds, struggles or gives up. Score, blockers, video and fixes included.

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