Who we are and why we exist
UsableByAI checks whether an AI agent can complete a customer action on your website: book, request a quote, get in touch. ChatGPT, Claude and Gemini each attempt one scenario. You get the video, a score and a list of fixes.
To help businesses grow together with technology, so they don't lose customers just because the digital world changes faster than they can adapt.
How UsableByAI started
People ask AI agents for more than information. They have agents compare options, fill in forms, book and send requests. A website that has worked for people for years can stop an agent at the first step. The owner never sees it: the agent doesn’t complain, it opens the next search result.
We built a service that makes that loss visible. Real agents walk through the path that matters to your business. We show the exact moment they stop, explain what it costs you and give you a way to fix it and check the result. Businesses once adapted their websites to phones and search engines. Now we help them through the next shift: an internet used by people and by their agents.
How we work
Evidence over marketing
We show what happened, even when it is inconvenient for us. Observation stays separate from assumption.
People decide, AI is the instrument
We start from an action a customer wants to take, and end with three things: what happened, why it matters, what to do.
We do not give agents special access
Agents use your site under the same rules they would follow for a customer. We do not bypass protections or hide technical failures.
We follow site rules and protect data
We follow the site's rules, submit forms only with permission, stop before payment and protect personal data.
What we promise
We will show you whether ChatGPT, Claude and Gemini can complete the action that matters on your website, where exactly they stop, and what is worth fixing first — every step on video.
We control the quality of the check and the evidence. The result reflects the agents, your site and its access rules on the day of the audit. After changes to the site or to the agents, repeat the scenario. We don’t control future models, assistant recommendations, demand or your sales.
What UsableByAI is not
- A full SEO audit, or a guarantee of appearing in AI answers
- A full UX, accessibility or whole-site technical audit
- A guarantee of leads, sales or a specific assistant's recommendation
- A way around CAPTCHA, bot protection or any website's rules
- A consulting team that quietly rewrites an AI audit by hand
Who is behind it
UsableByAI is an independent service. We are not owned by any AI provider and we don’t sell website development. So the audit’s conclusion doesn’t depend on what you might be sold next. Legal details and contacts are on the Contact page.
See your website through an agent's eyes
Start with a free fit check: whether your site fits the audit and which scenario is worth testing first.