Privacy Policy
Last updated: July 7, 2026
1. Who we are
UsableByAI (Ukraine) is the data controller for personal data processed through usablebyai.com and the account cabinet. Contact: support@usablebyai.com.
2. What we collect
Account data: name, email address, password hash (managed by Google Firebase Authentication) or your Google account identifier if you sign in with Google.
Billing profile: your billing country, which determines your billing currency, and payment records (product, amount, currency, status, payment reference).
Order data: the website URLs and scenarios you submit, generated reports, screenshots and videos.
Service data: language and theme preferences, feedback you send us, and technical logs necessary to operate and secure the Service.
We do not use advertising trackers. Cookies and local storage are limited to what is strictly necessary for signing in and remembering your preferences.
3. Why we process it
To provide the Service (run audits, deliver reports, maintain your balance) — performance of a contract.
To process payments and keep required accounting records — legal obligation.
To answer support requests, review feedback, prevent abuse of the quality guarantee and keep the Service secure — legitimate interest.
To publish a review you submitted — only with your explicit consent, which you can withdraw at any time.
4. Where the data lives
The Service runs on Google Firebase (Authentication, Cloud Firestore, Hosting, Storage) with data stored in Google Cloud data centers in Europe (eur3). Google acts as a data processor. Payment processing will be handled by monobank acquiring (Universal Bank, Ukraine); payment card data never touches our servers.
Audits interact with the website you ask us to test; only the test data described in the Terms is submitted there.
5. How long we keep it
Account and order data: while your account is active. If you schedule account deletion, data is retained for the 30-day restore window and then permanently removed, except payment and accounting records that we must keep under applicable tax law.
Deleted reports: removed from your account immediately and purged from our servers within 30 days.
6. Your rights
You can access and correct your data in Settings, export your reports, delete individual reports, and schedule deletion of the whole account. You may also request access, rectification, erasure, restriction or portability by writing to support@usablebyai.com. If you are in the EEA/UK, you may lodge a complaint with your local supervisory authority; in Ukraine — with the Ombudsman.
7. Changes
We may update this Policy; material changes are announced on this page with a new “last updated” date.